From account setup to payments, bonuses to technical issues — the 77bt team is always by your side.
Click on any topic below for detailed information
Registration, login, password changes, and profile updates.
How to deposit via bKash, Nagad, and Rocket, plus troubleshooting.
Withdrawal rules, processing times, and troubleshooting.
Details on the Welcome Bonus, Cashback, Free Spins, and Reload Bonus.
Help with slots, Live Casino, fishing, and Sports Betting.
Downloading, installing, and updating the Android & iOS app.
Account security, enabling 2FA, and reporting suspicious activity.
Fix loading issues, game crashes, and connection drops.
77btOpening an account is quick and straightforward. The entire process takes just 2 minutes and requires no complicated information — all you need is an active mobile number to register.
Many users ask — can multiple accounts be opened from a single device? The answer is no. 77bt- allows only one account per person. If multiple accounts are found, all bonuses may be cancelled and the accounts may be temporarily suspended.
If you've forgotten your password, click "Forgot Password". An OTP will be sent to your registered mobile number — use it to set a new password. The whole process takes under 1 minute.
Open the 77bt website or app and click the "Register" button.
Enter your active Bangladeshi mobile number and wait for the OTP.
Enter the 6-digit code sent to your phone and set your password.
Enter your name and date of birth. Users under 18 are not eligible to register.
A basic account allows deposits and small withdrawals. For larger withdrawals or VIP benefits, KYC verification is required.
| Account Level | Daily Withdrawal Limit | Required Documents |
|---|---|---|
| Basic | ৳10,000 | Mobile OTP Only |
| Verified | ৳50,000 | NID / Passport |
| VIP | ৳2,00,000 | NID + Bank Statement |
Upload clear photos of both the front and back of your NID for verification. Blurry or cropped images may delay the process. Verification is typically completed within 24 hours. If you run into any issues, 77bt The support team will notify you by email.
For any payment-related issues, follow the guide below
77bt- if your balance doesn't appear after making a deposit, wait 5–10 minutes first. Mobile banking servers can sometimes take a little longer. If it still hasn't arrived, follow the steps below.
Copy the transaction ID from bKash/Nagad/Rocket exactly and paste it into the deposit form.
Make sure you sent the money to the exact number provided by 77bt.
Reach out to 77bt Live Chat with your transaction ID and a screenshot. Your issue will be resolved within 5 minutes.
After submitting a withdrawal request, processing is usually completed within 15–30 minutes. If it takes longer than 30 minutes, please check the following.
Claiming a bonus requires you to wager a specified amount. Withdrawals will be on hold until the wagering requirements are met.
Verify that the withdrawal number matches your registered mobile number.
KYC verification is required for large withdrawals. Without verification, your request will remain pending.
| Payment Method | Minimum Deposit | Maximum Daily Deposit | Withdrawal Time | Processing Fee |
|---|---|---|---|---|
| BKash | ৳200 | ৳50,000 | 15–30 minutes | Free |
| Nagad | ৳200 | ৳50,000 | 15–30 minutes | Free |
| Rocket | ৳200 | ৳30,000 | 15–30 minutes | Free |
| Bank Transfer | ৳5,000 | ৳2,00,000 | 1–3 hours | Free |
77bt- has an attractive welcome bonus for new users. You can get up to 100% on your first deposit. However, there are terms attached to claiming the bonus that many users find confusing. Here's a clear breakdown of everything you need to know.
After claiming a bonus, you need to wager a set amount — this is known as the wagering requirement. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you'll need to place ৳10,000 in bets. Once that condition is met, the bonus funds will be added to your real balance and become available for withdrawal.
Cashback bonus is paid out weekly. A fixed percentage of your total losses from the previous week is added to your balance every Monday. 77bt's reload bonus is available on every deposit, though it is typically active during special promotion periods.
If you're having trouble with the app or website, try the solutions below
If your issue isn't resolved, the 77bt support team is always here to help
Live chat is the fastest way to get help. Click the chat icon at the bottom of the app or website. Support is available in Bangla.
Average response: 3 minutesFor complex issues or sending documents, reach out via email. Including screenshots and transaction details will help us resolve your issue faster.
support@77bt.betAnswers to the most frequently asked questions are on our FAQ page. You may find your answer there before even needing to contact support.
View FAQsBefore contacting support, please keep the following in mind: Have your account user ID, mobile number, and a description of the issue ready. For transaction-related problems, make sure you also have the transaction ID and a screenshot on hand. 77bt Our support team will never ask for your password or OTP – if anyone does, it's a scam.
77bt We believe gaming should be a source of fun, never stress or addiction. If you feel gaming is having a negative impact on your life, please reach out to our support team.
The platform offers tools like deposit limits, session timers, and self-exclusion to help you maintain healthy gaming habits. These tools are completely free to use and can be turned on or off at any time.
Learn about Responsible Gaming